Live / Mobile
afv88 operates under a defined set of legal terms that govern how your account, transactions and access to our platform work. Your use of this site is subject to your local law and the eligible regions we serve — please read these terms carefully before you proceed.
These terms set out the relationship between you and afv88 when you access our platform, fund your account or use any part of our service. Access to afv88 is conditional on your local law permitting it and on your falling within the eligible regions we support. We do not make representations about legality in jurisdictions we have not verified. When you deposit through bKash, Nagad or Rocket, the transaction is processed under the terms of both afv88 and the respective mobile wallet provider. Our policy covers what happens on our side — the account credit, the record kept in your transaction history and the steps to raise a dispute. The wallet provider's own terms govern the transfer on their end. We retain account and transaction records in line with our data retention schedule. If you have a question about a specific record — a deposit, a withdrawal request or an account action — the signed-in account area shows the relevant history. For anything not visible there, our support team can pull the record on request. These terms may be updated; the version published on this page is the one in effect.
Not every interaction with afv88 is governed by the same rule. This section clarifies where our policy applies directly, where it applies partially and where a third party's terms take over.
Our terms apply in full to account creation, login, identity verification steps and any suspension or closure of your account. What you see in the account dashboard — balance, history, status — is governed entirely by afv88 policy.
Deposits and withdrawals processed through bKash, Nagad or Rocket are jointly governed: afv88 controls the account-side record and credit; the wallet provider controls the transfer leg. Disputes must be raised with the correct party depending on where the issue occurred.
Game content supplied by studios in our lobby — including titles from Microgaming, PG Soft, JDB, Pragmatic Play, Bigtime Gaming and Habanero — is subject to each provider's own content terms. afv88 makes that content available but does not author it.
Links or integrations that take you outside afv88 are not covered by this policy. Once you leave our domain, the third party's terms apply. We are not responsible for the content, accuracy or practices of external sites.
You have concrete rights in relation to the information afv88 holds about your account. You can review your transaction history directly in the signed-in account area — deposits, withdrawals and account actions are listed there with timestamps. If a record looks incorrect, you can raise a correction request through our support channel and we will check it against our system log. If you want to know what personal data we hold, you can submit a data inquiry through the contact route listed in the support section below. We will respond with the categories of data held and the purpose for which we hold it. You may also request that we correct inaccurate details on your account — name, contact information, payment method records — by following the account-settings path or contacting support directly. Requests to close an account are handled through the same support route.
Open the transaction history tab in your signed-in account to see every deposit, withdrawal and account action. Timestamps and reference numbers are shown for each entry so you can match them against your bKash, Nagad or Rocket statement.
Account details such as contact information can be updated in account settings. For changes that require identity verification, follow the instructions shown in the verification section of your account page.
If something in these terms is unclear or you believe a policy has been applied incorrectly to your account, contact our support team with your account reference and a description of the issue. We will review and respond.
For data inquiries, account closure or dispute escalation, reach support through the live chat or email route published on the site. Have your account reference ready to speed up the process.
If you have a question about these legal terms, your account rights or a specific transaction record, use the contact routes published on afv88. We do not publish operating hours or response-time commitments we cannot stand behind — contact us and we will respond through the channel you used.
Open the live chat widget on afv88 to reach the support team directly. Use this route for account questions, transaction disputes and policy clarifications.
Send your query to the support email address listed on the Contact page of afv88. Include your account reference and a clear description of the issue for a faster response.
The Help section in your signed-in account area covers common policy questions, account steps and transaction record lookups. Check there first before raising a support ticket.
afv88 takes a straightforward approach to the data we collect and how we protect it. We collect only what is needed to operate your account, process transactions and meet our obligations under applicable law. Here is how each area works in practice.
We keep account and transaction records for the period required by our operating obligations. When that period ends, records are deleted or anonymised. You can request details of the retention schedule that applies to your account through our support contact route.
We use cookies to keep your session active, remember your account preferences and understand how the site is used in aggregate. You can manage cookie preferences through the settings link in the site footer. Disabling functional cookies may affect how your account session works.
Your account is protected by the login credentials you set. We recommend using a strong, unique password and not sharing your login details. If you suspect unauthorised access, contact support immediately using the live chat or email route on afv88.
When we update these terms, the revised version is published on this page with the effective date shown. Continued use of your account after an update means you have accepted the revised terms. If you disagree with a change, contact support to discuss your options.
These questions cover what our users most often ask about account policy, data rights and how to act on them.
Access to afv88 depends on your local law and whether you are in an eligible region. We do not make a blanket claim about legality in any jurisdiction. Check the rules that apply in your location before you open an account or make a deposit.
Log in and open the transaction history section of your account. Every deposit, withdrawal and account action is listed there with a reference number and timestamp. If a record is missing or looks wrong, contact support with the reference and we will check it against our system log.
Yes. For contact details and basic information, go to account settings and follow the fields shown there. For changes that require identity verification, the account page will show the steps. For anything else, contact support with your account reference and the correction you need.
We retain records for the period required by our operating obligations after an account is closed. Once that period ends, the data is deleted or anonymised. You can ask support for details of the specific retention period that applies to your account.
First check your transaction history in the signed-in account area to confirm whether the deposit was credited on our side. If it was credited, the issue is resolved. If it was not credited but your wallet shows the transfer went through, contact afv88 support with the wallet reference number so we can investigate the account-side record.
The updated version is published on this page with the effective date. We recommend checking this page periodically. Continuing to use your account after a change is published means you accept the updated terms. If you have questions about a specific change, reach us through live chat or the support email on afv88.