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At afv88, your account data belongs to you — this policy explains exactly what we collect when you register, fund your wallet via bKash, Nagad or Rocket, and use our lobby. Access to our platform depends on your local law and eligible regions; this policy applies wherever that access is permitted.
When you open an account with afv88, we collect the information you provide during registration — your name, contact details and the payment method you choose to fund your wallet. If you deposit through bKash, Nagad or Rocket, we record the transaction reference and amount so your account balance reflects every movement accurately. We do not store your mobile banking PIN or wallet credentials; those stay between you and your payment provider. We also collect device and session data — the type of device you use, your browser session identifiers and the pages you visit inside the lobby. This helps us keep your account accessible across your phone and any other device you log in from. Cookies and similar tools support this continuity; you can manage cookie preferences through your browser settings, though some account functions depend on session cookies to work correctly. Data we hold is kept only as long as your account is active or as required by applicable regulations in the regions where we operate. We do not sell your personal information to third parties. Where we share data with service partners — for example, payment processors handling your Nagad or Rocket transfer — those partners are bound by confidentiality obligations. This policy is governed by the laws of the jurisdiction applicable to your account, and your rights under it depend on local law and eligible regions.
Every bKash deposit and withdrawal linked to your account is logged with a transaction reference. You can review this record in your account history at any time. We hold this data for the period required under applicable financial regulations.
Nagad transfers are recorded against your account wallet the moment the transaction is confirmed. The reference number is visible in your transaction log. We do not access your Nagad account directly; the record comes from the confirmed transfer notification.
Rocket payments appear in your account statement with date, amount and reference. If a discrepancy appears between your Rocket statement and your afv88 wallet, contact our support team with the reference number and we will investigate.
Session cookies keep you logged in as you move between the lobby, your wallet and account settings. You can clear these through your browser, but doing so will end your current session. Persistent cookies that support site performance can be disabled without affecting your account balance.
This policy applies specifically to data afv88 collects and processes in connection with your account. It does not extend to third-party services you reach through links on our site, nor to the internal policies of payment providers like bKash, Nagad or Rocket. Understanding the boundary helps you know where to direct questions about your data.
Registration details, login history and device identifiers collected when you access your afv88 account fall fully within this policy. You can request a summary of this data by contacting our support team through the published channel.
Deposit and withdrawal records processed through your afv88 wallet are covered here. The payment provider's own handling of your bKash, Nagad or Rocket transaction is governed by that provider's separate privacy terms, not ours.
Pages you visit, games you open and session duration within the afv88 lobby are recorded for account security and service improvement. This data is held internally and is not shared with game studios or content providers.
External links, payment provider apps and any service outside the afv88 domain operate under their own privacy policies. We are not responsible for data practices on those platforms, and this policy makes no representation about them.
You have concrete actions available under this policy. You can ask us to show you the personal data we hold on your account — submit that request through our support channel and we will respond with the relevant records. If any detail is wrong, such as a contact number or email address, you can correct it directly in your account settings; for information you cannot edit yourself, contact support with the correction and we will update it. If you want to close your account and request deletion of your personal data, raise that through support as well. We will process the request subject to any retention obligations under applicable law — for example, transaction records tied to financial regulations may need to be kept for a defined period even after account closure. For any question about how your data is used that this policy does not answer clearly, our support team is the right first contact. Availability of these rights depends on local law and the eligible region your account falls under.
Request a copy of the personal data held on your account by contacting support. Include your registered contact detail so we can verify the request is from the account holder before releasing any information.
Update your email or contact number directly in account settings. For fields you cannot edit yourself, send the correction to support with a brief explanation and we will make the change after verifying your identity.
Submit a deletion request through support when you close your account. We will remove personal data that is not subject to a legal retention requirement and confirm once the process is complete.
If something in this policy is unclear or you believe your data has been handled incorrectly, contact us through the published support route. We treat these questions seriously and will respond with a specific answer, not a template reply.
For any privacy-related question — reviewing your data, correcting a record, or understanding how a specific transaction was logged — use the contact routes published on our site. We do not publish response time commitments here, but your query will be handled by the team responsible for account and data matters.
Open the chat widget from any page on afv88 to reach the support team directly. Describe your privacy question or data request and the agent will route it to the right person.
Send your data request or policy question to the support email address listed in the Contact section of our site. Include your registered account detail so we can locate your record without delay.
The Help section of your signed-in account area contains published guidance on data requests and account management. Check there first for step-by-step instructions before raising a support ticket.
We apply access controls so that only the account and compliance teams within afv88 can view personal data, and only when a specific account or regulatory matter requires it. Your wallet balance and transaction history are stored separately from your login credentials, reducing the risk that a single point of access exposes both. We review our data handling practices when regulations in the regions we serve are updated, and we update this policy to reflect those changes.
Personal data and transaction records are stored with access restricted to authorised internal teams. Payment references from bKash, Nagad and Rocket transfers are logged in your account history but your wallet credentials are never stored on our systems.
We use session and functional cookies to keep your account accessible across devices. You control persistent cookies through your browser. Disabling functional cookies may affect lobby navigation but will not alter your account balance or transaction history.
We keep your data for as long as your account is active and for any additional period required by applicable law. When you request deletion after closing your account, we remove data that is not subject to a legal hold and confirm the outcome to you.
When this policy changes, we publish the updated version at afv88/privacy-policy/ and note the revision date at the top of the page. Continued use of your account after a policy update means you have had the opportunity to review the changes.
These questions cover what our account holders ask most often about data, access and their rights under this policy.
We collect the name, contact details and payment method you provide during registration. Once you make a deposit via bKash, Nagad or Rocket, the transaction reference and amount are added to your account record. We do not collect your mobile banking PIN or wallet password.
Yes. Submit a data access request through our support channel with your registered contact detail. We will verify the request is from the account holder and then provide a summary of the personal data we hold. The process depends on local law and the eligible region your account falls under.
For fields like email and contact number, go to account settings and update them directly. If the field is not editable, contact support with the correct information and a brief explanation. We will verify your identity before making any change to your account record.
When you make a payment, the transaction reference passes between your payment provider and our system to confirm the deposit or withdrawal. We do not share your broader account profile with payment providers. Each provider's handling of your payment data is governed by their own privacy terms.
Transaction records are kept for as long as your account is active and for any additional period required by financial regulations applicable to the regions we operate in. If you close your account and request deletion, records subject to a legal retention requirement will be held for that defined period before removal.
Contact support through the published channel and state that you want to close your account and request data deletion. We will process the request, remove data that is not subject to a legal hold, and send you a confirmation once complete. Availability depends on local law and eligible regions.